Terms & Conditions

1. General

These Terms & Conditions govern your use of the Ayudh Jewellers website and your purchase of products through our online store.

By accessing our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications and other product information displayed on our website are accurate.

Actual product appearance may vary slightly due to lighting, photography, screen settings and other factors.

3. Product Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product information or promotional errors if they occur.

Any applicable shipping charges or other applicable charges will be displayed during checkout.

4. Orders & Order Acceptance

When you place an order through our website, you are submitting a request to purchase the selected products.

An order may be subject to verification and acceptance by Ayudh Jewellers.

We reserve the right to cancel or decline an order where necessary due to product availability, pricing errors, payment issues, suspected fraudulent activity or other operational reasons.

5. Customer Information

Customers are responsible for providing accurate and complete information while placing an order.

This includes your name, phone number, email address, billing address and shipping address.

Ayudh Jewellers cannot be held responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

6. Payments

Orders must be paid using one of the payment methods available during checkout.

Payments may be processed through third-party payment service providers. Additional terms from the applicable payment provider may also apply.

7. Cash on Delivery

Cash on Delivery may be available for eligible locations and products at the time of checkout.

Availability of Cash on Delivery may vary based on location, order value, courier serviceability and other operational conditions.

8. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines are estimates and may vary depending on location, courier availability, weather, holidays, transportation conditions and other circumstances.

Please refer to our Shipping Policy for complete shipping and delivery information.

9. Returns & Refunds

Returns, exchanges and refunds are subject to the conditions described in our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

10. Order Cancellation

Customers may request cancellation of an order as soon as possible after placing it.

Once an order has been processed, packed or shipped, cancellation may no longer be possible.

If an order has already been shipped, the applicable return procedure may apply instead.

11. Intellectual Property

All or part of the content available on this website, including logos, brand elements, photographs, graphics, product descriptions, text and designs, may be owned by or licensed to Ayudh Jewellers.

Such content may not be copied, reproduced, modified, distributed or commercially used without appropriate authorization.

12. Website Use

You agree not to misuse the website or use it for unlawful purposes.

You must not attempt to interfere with the website's operation, gain unauthorized access to systems or introduce harmful code or material.

13. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, communication, advertising and other functions.

Third-party services may have their own terms and privacy policies, which may apply to your use of those services.

14. Website Availability

We may temporarily modify, suspend or discontinue any part of the website for maintenance, updates, technical reasons or other operational requirements.

We do not guarantee that the website will always be available without interruption or errors.